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  Customer Testimonials

Our Commitment
At Coastallobster.com, we are committed to our customers. We deliver the highest quality Maine lobsters at the lowest possible prices. Whether you order two or two hundred, we ship the freshest, meatiest Maine lobsters -- live from the ocean to your front door!

Here is what our customers are saying about Coastallobster.com:

Customer Testimonial 07/23/2010
Dear George and the rest of the Coastal Lobster folks,

I just wanted to write and say a big thank you for going above and beyond with our lobsters. What you say on your website is very true...if there's ever a problem you more than make up for it, and you did! The lobsters we received were delicious and made a lot of people (28, to be exact) very happy! We're already talking about when we're going to get some more. So, thank you again for the 13 free lobsters, the wonderful customer service, and for facilitating a fantastic evening! Can't wait for next time!
 
Sincerely,
Becky Kloepfer
North Carolina
proudly showing lobster.jpg
happily serving lobsters to friends
lobster waving hello friends eating lobsters

Customer Testimonial 01/29/2010
I just received my 5 XL JUMBO live Lobsters. I was contacted by George this morning concerning a problem with this shipment. He was very helpful in resolving the problem and my shipment arrived on time and look to be in great shape. Thanks again George and all of you at Coastal Lobster. I will be a repeat customer for years to come.
 
Thank You
James L. Smith
Winnemucca, Nevada

Customer Testimonial 10/23/2009
Our Annual Brazos Street LobsterFest was a success again due to the best tasting lobster anywhere! We love them!! Thanks for helping in making our party the #1 party of the year in our area!
 
Terri Noack
Austin TX
Brazos Street LobsterFest lobster hosts
Brazos Street LobsterFest lobster hats Brazos_Street LobsterFest lobster bibs

Customer Testimonial 09/17/2009
I wanted to thank you for my order that was shipped to friends in Granite City, Illinois. The lobsters arrived partially cooked and well packed. My friends followed your directions and had a wonderful lobster dinner. They enjoyed the way it was packed and the mats and bibs that came with it. Thank you for helping me wish my 90 year old friend a happy birthday. They were thrilled.
 
Norma Barr
Medfield, Ma

Customer Testimonial 08/04/2009
Just wanted to let you how much we enjoyed the lobster. They were some of the best lobsters we’ve ever had and brought back fond memories of eating lobster on Cape Cod and in Maine. Thanks again!
 
Tina Olsen
Old Forge, New York

Customer Testimonial 08/01/2009
Thank you for making this party such a tremendous success. Everyone commented on how sweet the lobsters tasted. Next year I need to order more mussels. They were a huge hit.
 
Bob Walz
Walz Engineering
Utica, Michigan
Bob Walz cooked lobsters and friends
guests and fun lobster hats guests and fun lobster hat

Customer Testimonial 01/06/2009
....
[16:40] tb..: btw - lobsters were awesome
[16:40] So..: thank you
[16:40] tb..: thank u
[16:40] So..: how big were they?
[16:41] tb..: HUGE!
[16:41] So..: nice!
....
 
Thank you,
 
Alexis B. Sommerfeld,
Consultant and President
Gateway Productions - "A Staple to Entertainment"
Newburyport, MA. 01950

Customer Testimonial 09/27/2008
We received our lobster order on Saturday morning, and I have to thank you for your quick responses to my email, and to say the lobsters were delicious. Our huge family loved them, and were amazed at how fresh and how much lobster meat they had. I told everyone where we had ordered and how responsive the company was with questions I had. I highly recommended Coastal Lobster to them, and I will certainly continue ordering lobsters from your company.
 
Again, thank you
Carmen Martinez
Chicago, IL

Customer Testimonial 03/26/2008
I just wanted to send a note of thanks to everyone at Coastal Lobster for making my job so easy. I have been using your company for over three years now to send lobsters to my clients and you make me look good! Every experience has been pleasant and so easy. I have had my customers ask me for your information so they can order from you themselves! I just would like to thank you for the great customer service you show to me and my clients!
 
Sincerely,
Ellen Felton
American Ramp Systems
South Boston, MA

Customer Testimonial 11/21/2007
Thank you again for all your attention to this order and your personal calls. Our Thanksgiving was wonderful and yummy (see picture) and I wanted to let you know I will definitely recommend your site to others, as well as order from you again.
 
Stacey & Chet
New Rochelle, NY
lobsters and clams presented for eating

Customer Testimonial 11/03/2007
Heidi, I am forwarding three sets of pictures for you to choose for your pages. Your company provided the lobsters and clams for my dad’s 87Th birthday and these pictures are from his 90Th birthday. The quality of the product both clams and lobster were exceptional. All arrived in great order. In the pictures you will note the lobster cooker, the original one was made in 1964 in Los Angeles and than brought to Las Vegas for many famous parties. It was then left outside for many years and basically fell apart. My middle son Mark rebuilt the entire grill and now you see it in its new condition. It was a great party as you can see from the pictures and your company is now part of our history in providing quality product with no problems. My family thanks yours and your companies for helping us make this important event a great success.
 
Thanks
Peter R. Maheu
Las Vegas, NV
lobster boil rebuilt cooked lobsters
family gathering birthday family gathering lobster dinner now dessert

Customer Testimonial 11/10/2006
Just wanted to let you know how much we enjoyed the bugs and shells. They arrived quite lively and out of all the shells only 3 were cracked. The mussels were the biggest hit with my dinner guests. Very sweet. But of course the lobsters were divine. Anyway, my compliments to you for a great product and a great delivery. Will do it again soon.
 
Thanks
Margaret Dauber
Hope Hull, AL

Customer Testimonial 08/26/2006
Thanks for making our third year’s purchase the best ever! As you can tell from the pictures, we had a great evening. I cannot thank you enough.
 
Bob Walz
Temo Sunrooms
Clinton Township, MI
Bob with friends eating lobsters
lobsters on the table guests with funny lobster hats

Customer Testimonial 12/01/2005
Frank: Thanks so much for getting the Lobster’s to the desert. They arrived on time. As you know, I spent most of my life in Maine and a lot of it on Commercial Street so I know a good lobster when I see one. These guys were really fresh like they just came off the boat. My desert dwelling friends were really impressed. Thanks again for you help. Please feel free to use this note or me as a reference on your web site.
 
Best regards,
Donald W. Cushing, M.Ed, MBA
Executive Director
Desert Pain Institute
Mesa, AZ 85206

Customer Testimonial 10/02/2005
I must compliment you on your great service and lobsters! We were invited to a friend’s house to celebrate their 15th anniversary. It has to be one of the most enjoyable experiences we have had in quite some time. We enjoyed the best lobster we have had in many years. Recently we experiences two of the worst hurricanes to ever hit the U.S. We are located to the left of where Katrina hit and to the right of where Rita hit. Needless to say our past couple of weeks have been trying. This celebration could not have come at a better time to take everyone’s mind off the hard times everyone has been experiencing. The lobsters were a special treat to everyone. Which now brings the reason for my email....(finally there huh) Can we be put on a list when you start your gift certificates? I would have liked to send some to several of our friends that are now back in their homes in New Orleans. What a great way to treat them to something that they surely wouldn’t do for themselves at this time. Everyone has to eat! Also, now know what to get my Uncle that has everything. Are there times of the year that lobsters aren’t in season.....as a Cajun...we have seasons for everything. Guess I will never look at another crawfish the same way again. Hope you have a blessed week!
 
thanks,
N Rhodes
Morgan City, LA

Customer Testimonial 10/02/2005
Just wanted to let you know that the lobsters were a hit. We honeymooned in Maine 15 years ago and thought we’d share some of the Maine we remembered with our friends for our anniversary... Your prompt attention to the details was very much appreciated. I promise, it won’t be another 15 years before you hear from us again!
 
Thank you,
Letty Steckler
Patterson, LA

Customer Testimonial 09/13/2005
Wow! Our 12 lobsters arrived on Tuesday and we had a great dinner party with friends! They really exceeded my expectations! I will be sure to refer people to your site!
 
Kimberly McDermott
Alexandria, VA
man cooking lobster cooked lobsters in a pan
friends enjoying lobsters at a dinner party

Customer Testimonial 09/01/2005
Thanks SO much for helping me out with the cooked lobsters. They were easy to finish and excellent. Our guests were impressed and my dad's 80th was a big success! Even the caterers were amazed at the process.
 
Thanks again,
Denice Swanson
Berkeley Heights, NJ

Customer Testimonial 08/22/2005
Just a note to tell you that the lobsters arrived safe and alive on Saturday afternoon! We were thrilled with your customer service, not to mention the high quality of the lobsters. All of our guests commented about how very good the lobsters were...and we all agreed that we will continue to order from Coastal Lobster. This party is an annual event for us, but I’m sure my husband and I will order from you, regardless of the quantities we want or need! Thanks again! Please make sure that all those involved know how very pleased we are!
 
Sue Willis
Ann Arbor, MI

Customer Testimonial 08/06/2005
Having been born and raised in Maine (and not making it back "home" to see my family as often as I should!), I hesitate to eat lobster outside the Great State of Maine. Not having "freshly caught" lobster in restaurants or seafood shops in the Central Atlantic states, I am excited to now have an option for the first time in 15 years! The lobster and clams I ordered from Coastallobster.com was as fresh and sweet as when I enjoy it while sitting on the wharf at New Harbor, Pemaquid, Boothbay Harbor or anywhere else in Maine. I ordered extra, anticipating that some might not make the trip as well, but all of the lobsters were as full of life as when you pulled them out of the water. Our guests could not stop commenting on how delicious and fresh everything was last night. They had tried lobster numerous times before, but had never experienced the freshness that you delivered! I cannot thank you enough. I know you will get several orders from us each year, as my wife was already talking this morning about when we can order them again! Keep up the great work!
 
Kirk MacKinnon
Hollywood, Maryland

Customer Testimonial 08/01/2005
Thanks! My parents LOVED their fresh seafood dinner!! I will be happy to recommend you to anyone I know.
 
Marcia Cunningham
Alexandria, VA

Customer Testimonial 07/06/2005
The lobsters were great. It was a double special occasion. 4th of July and my sister-in-law's 50th birthday. Everything was better than expected, but most your service is great! We will be doing that again soon.
 
Karl Bauch, Manager
 
Baytown Auto Collision Center
Baytown, Texas

Customer Testimonial 07/01/2005
Dear Coastal Lobster,
We just received our lobsters from your company and wanted to tell you how pleased I was with them, I ordered through mail fairly often and never had a problem but, I was a little nervous because I never bought anything fresh before. I love cooking and I'm from New England where getting fresh lobster isn't a problem but, I'm a recent amputee and don't get out as much yet and have to rely alot on internet shopping and with the 4th coming up I really didn't want to miss out on our lobster tradition. Let me thank you for your prompt service and easy ordering. My lobsters came here alive and kicking, I was so pleased how nice your packing was and your convenient instructions, bibs, and placemats was a nice touch. My daughters recently moved to Fla. and Georgia and are used to Maine lobsters so, you'll have a few new customers, I am sure I'll be ordering again, though lobsters are a treat in our home, you make them affordable and fresh, worth every penny.
 
Thanks again,
 
Lori Norberg
Warwick, Rhode Island

Customer Testimonial 06/19/2005
Hey,
The lobsters came on Saturday as they should. We put them in the fridge until 3pm on Sunday and then cooked them. They were all in great shape and still going strong (in fact one tried to escape). They were GREAT. I'm from Boston, but now live in northern CA. I have tried a couple of different ways to get lobster out here, but you guys really rock compared to the others. Thanks! You helped make a great Father's day.
 
Ted
Los Gatos, CA

Customer Testimonial 01/02/2005
Your business is the best at providing prompt, efficient service, with extremely well-packed lobsters that boast the most tender, sweet-tasting, buttery flavor. The information you provide in the package is helpful and organized. Your website is the most user-friendly, easy to use of all. My family, friends and I are so pleased with the product and process of your business that many family and friends who have received orders as gifts from me are now becoming customers!!! During our Christmas vacation, my sister-in-law requested lobsters and we knew just where to place our order. We did so 2 times to make a total order of 4 pounds of the most delicious lobster ever!! Congratulations on providing such a successful product. We look forward to more delicious treats sent from your website.
 
Thank you.
 
Jane from Falmouth, Maine

Customer Testimonial 12/16/2004
The order was in perfect shape. The lobsters were the best I have had anywhere. The packaging was impressive. I have never seen lobsters fly first class before. The steamers were magnificent. I still find it hard to believe that those lobsters were in Maine yesterday. I have grown up in Boston, and was eating lobstah when it was $.49 on sale on Thursdays at the local market. Your product and service was flawless. I cooked for 13 people, and people had a great time just looking at the lobsters in their crate (they also had a great time eating them), and only one person (who will not be back next year) asked "do they really scream". Thanks again we will be back in touch real soon. You made our dinner party memorable.
 
Mark L. Dorfman
Santa Ana,CA
lobsters packed in a box

Customer Testimonial 12/11/2004
Sorry I am so late in getting this note to you. My name is Lindsey Montague, I ordered some lobsters & shellfish back in November. I just wanted to thank you again for making sure that all 14 arrived on time! In addition, everyone agreed that these were the best lobsters that we have had. Also the clams & mussels were wonderful as well. Everything tasted so fresh! We will definitely order again in the future.
 
Happy Holidays!
 
Sincerely,
 
Lindsey Montague
San Diego, CA

Customer Testimonial 11/30/2004
I wanted to send a special thank you for the excellent lobsters we received out in California. Excellent shipping and packaging and the lobsters were extra delicious, just like we were enjoying them on the east coast.... We looking forward to ordering from you in the future!
 
Lindsay Harrington
Roseville, CA

Customer Testimonial 11/29/2004
The lobsters were a HUGE hit for my ThanksGiving. They were sweet, meaty, and so fresh. It was a great way to bring a bit of Maine back to Pittsburgh and to my family.
 
Thanks!
Deb

Customer Testimonial 11/04/2004
Thanks so much. We had a great time and the lobsters were DELICIOUS!! We will be in touch next year.
 
Jeff and Rebecca King
Rockdale, TX
friends holding lobsters in texas

Customer Testimonial 11/03/2004
I would like to thank you for being part of the lobster boil that we put on for my 87 year-old grandfather. All the lobsters arrived in perfect condition, and the clams were all a good size. I will be the first one to recommend your place to anyone that needs lobsters. I have included some photos of the 38 year-old lobster boiler that I rebuilt for my grandfather. There is also a picture of my grandfather and me. Once again, thank you.
 
Sincerely,
Mark Maheu
CA
lobster boiler rebuilt mark and grandfather lobster boiler rebuilt mark and grandfather

Customer Testimonial 10/17/2004
Thanks for the lobster tails.....they were delicious!!! We miss the New England seafood. We will certainly order again!
 
Babette Carlson

Customer Testimonial 10/14/2004
Thanks for taking care of my order...the report back was that the lobsters were delicious. Thanks!
 
Liesl Hotaling
Center for Improved Engineering and Science Education
Stevens Institute of Technology

Customer Testimonial 10/12/04
I wanted to take a few minutes of your time and send you an email and let you know how unbelievably good the lobsters and steamers were that we ordered from you. The lobster I had was the best lobster I have ever had and I am not kidding when I say that. Everyone at the party said the same thing. The meat was the sweetest. Everyone at the party raved and people wanted to know where we got the lobsters. You can count on me and others I know to use you in the future!! Thank you very much for the service you provided to us and your lobsters and steamers. They were wonderful!! It was pleasure doing business with you.
 
Kat Coffey
 
Kathleen B. Oot-Coffey
Structured Settlement Consultant
NY Licensed WC Representative
The Chase Group/WC Consultants

Customer Testimonial 10/08/04
Last week I ordered 13 lobsters from your company to be shipped to Tennessee as a surprise for my family. Our family was having a reunion, and since we are originally from Massachusetts we all are lobster lovers! I would like to thank your company for its reliable and speedy service. The lobsters I ordered came early afternoon the day after shipment and were all very lively. I had ordered 2 LB lobsters and they proved to be sweet and succulent. It was a wonderful reunion and the lobsters were the hit of the day! I recommend your company highly and will do business with you in the future.
 
Warmest Regards,
Liz Carbonaro
Oakdale, NewYork

Customer Testimonial 09/13/2004
Just wanted to take a moment to say thank you to you for doing an excellent job to get our lobsters and steamers to us in California this past weekend. Having no prior experience with you, I must say I was a bit nervous - hoping that all of the arrangements would come off without a hitch. Everything came off as expected, and you did a great job in packing. The product arrived in good shape and the extra touch -the bibs and place mats - really said a lot about you and your operation. Service above and beyond the call of duty. Great job. You’ll be hearing from me again next year. Thanks again.
 
Steve Mathieu,
President
Legacy Financial Solutions, Inc.