Now we start to get into the
really big lobsters. Select lobsters make great gifts and are a great way
to impress any guest or to treat yourself to a lobster feast (and probably
have enough left over for a lobster roll the next day).
Although these lobsters are much bigger than average lobsters, they are
just as sweet and tender.
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All orders are sent in specially-constructed
shipping containers with gel packs to keep your seafood cold.
All lobster orders include free lobster bibs, placemats and
instructions on how to handle and prepare your lobsters.
Top of page Seafood products are very
perishable. All our shipments are packed with ample refrigerant to
maintain the product in average weather conditions for the shipping period
(estimated conservatively to allow for some extra time). It is recommended
that someone be available to receive shipments. If you are sending a gift to
someone, please notify them when to expect the delivery. If no one is
available, and the package is left unattended for an extended period
(especially in hot climates), we cannot guarantee that the seafood will
remain in good condition.
Upon receipt we recommend that you unpack
contents as soon as possible and store the seafood in the
refrigerator to maintain optimum
freshness. The shipping containers are not suitable for storing your
product after receipt.
Please check the shipping address carefully
for errors. We cannot guarantee shipments that UPS (United Parcel Service) is unable to deliver.
Q. What do I
do with my lobster order once it's delivered? Top of page A.
Check your lobsters
as soon as they arrive. Sometimes a lobster will appear to be limp and
lifeless as it may tire out during transit. Weak lobsters have droopy
claws and tails and show little reaction or response when handled. These
lobsters should be cooked right away. If the lobster appears to be dead
please call us immediately. The best way to keep your lobster until you
are ready to begin cooking is to place them in the refrigerator to keep
them cool. Cover them with damp newspaper, keeping the gills moist,
allowing them to breathe. If you have any questions on receipt of your
order, please call toll-free 1-800....
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If you are not completely satisfied with your order we
ask that you contact us immediately. When appropriate, we
will replace your purchase or refund your money, whichever you prefer
Q. What are partially
cooked lobsters?Top of page A.
Prior to shipping, the lobsters are cooked for about six minutes, then
chilled and packed to travel. When you receive your lobsters you can
keep them for up to two days before finishing the cooking process by
cooking them for a further seven to ten minutes, depending on their
Why we recommend buying partially cooked lobstersTop of page
The taste of partially cooked lobsters is virtually indistinguishable from
lobsters you would cook yourself live. We recommend buying partially cooked
lobsters because of the reduced risk of receiving spoiled product and the convenience of being able to keep them for a couple
of days prior to re-cooking and serving. They are also cheaper to ship
because they can be sent via 2nd Day Air while Live lobsters must be sent
via Next day Air.
Q. What is the best way to keep lobsters before preparing them?Top of page A.
The best way to keep
your lobster until you are ready to begin cooking is to place them in the
refrigerator to keep them cool. Cover them with damp newspaper, keeping
the gills moist, allowing them to breath. Please do not place them in
fresh water. Fresh water will kill lobsters. If you have any questions
on receipt of your order, please call toll-free 1-800....